Recall: "I'm Sorry, the Parts Aren't Available"

How often have you heard this when it comes to automobile recalls? All too frequently, manufacturers issue a necessary recall, but don’t get the parts needed for the repair to auto shops fast enough to have the problems corrected on the vehicles already in use. The most recent example of this is something being suffered by GM owners, as several of their cars are being recalled for serious safety issues. CBS reported on one such recall in August of this year. The article, found here, makes one of many accusations against the company for their failing to fully explain the options available to the owners of their vehicles. One of the recalls specifically mentioned in this report was related to a power steering problem. In the story told, it was learned by one such owner, only after the problem became dangerous, that the company would pay for a loaner until parts came in.

ABC News is now hitting on the topic as well, advising car owners to play it safe with recalled vehicles. Double check that your vehicle is officially among the recalled models, the article says, on the National Highway Traffic Safety Administration’s website. Once you know that repairs are necessary, check on the parts. Are they available? If the dealership is telling you no, then it is time to do some homework.

Look into the recall in question. How serious is it? Does your vehicle show symptoms? If this problem is life threatening or likely to cause an accident and you are seeing signs of such a problem with your own car, then start making noise. Quite frequently the repairs can be made even before the parts are officially available. The manufacturers will, at times, issue parts to those experiencing problems before sending out enough to cover all others. While loaner cars are not always part of the deal, you might be able to work something out with the repair shop or the manufacturer if your car is a safety concern.

If your car malfunctions causing you, or others harm, you have the right to speak to a personal injury attorney about the possibility of collecting financial compensation to cover your losses.